May 28, 29 and 30, 2024 | Evenementenhal Gorinchem

Intercontrol Meet- en Regeltechniek

Technical Service Engineer

As a Technical Service Engineer you are involved in mechanic work, such as checking equipment. In addition, you have both an external and internal advisory role, you work together and discuss matters with colleagues. You then link this back to the office staff. The customer comes with a question and it is your job to find a suitable piece of instrumentation for this, this can be all over the world. The goal is to find a good combination of what is available in terms of products and what is requested by the customer. During this entire process you are responsible for contact with the customers. You can go to customers on your own initiative and planning. In short, a very broad and challenging function!

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A workday

You go to the customer with whom you have made an appointment to commission the supplied fuel gauges on board a yacht and to check everything that has been installed.

Together with your contact person at the customer, you discuss the order of the work and then you start checking. You check whether the customer’s installer has installed and connected the meters correctly. This should be correct because you have given the installer instructions yourself, made schedules and have been in contact about the details.

If everything seems to be in order, give the green light to switch on the power supply and check whether all signals are properly received by the system. You have adapted the software in this Touchscreen yourself to the customer’s wishes, so you know exactly how everything works and what data is displayed and stored. You go through everything again with the user of the system and give the necessary instructions.

If possible, ask for the yacht’s engines to be started to actually see the system in action. 2x1600PK MTU sounds pretty good, but still wear hearing protection..

The fuel consumption seems to be correct and to be sure you ask whether the speed can be increased a little, or whether the propellers can be coupled in for a while. Even with more tax, everything is correct, so you ask the customer for approval and complete the work.

You leave the shipyard with a good feeling, knowing that this project leader will call you again for the next ship they are going to build. On the way back, a customer calls who has a quick question about a silo level meter, you tell him what to pay attention to when connecting, and that you have already set up the meter for shipment. Another happy customer puts down the phone…

Back at the office in Arnhem you are just in time for… (Read more on our website)

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